Feedback from France

Email from Customer in France: 

Bonjour roger,

J'ai essay� mon systeme Q4 PRO sp�cial �dition pour repeindre ma voiture et je suis tr�s content du r�sultat surtout pour une premi�re utilisation.
je suis pleinement satisfait de mon achat : livraison dans les d�lais, prix satisfaisant, silence de la turbine, qualit� du travail r�alis�, pi�ves d�tach�es faciles � se procurer.

Merci

English Translation:
   
Hello Roger,

I tried my system Q4 PRO special edition to repaint my car and I am very pleased with the outcome especially for a first use.
I am fully satisfied with my purchase: Delivery on time, good prices, silence of the turbine, quality of work, pi�ves detached easy to obtain.

Thank you

Fuji Q4 compared with two earlier purchases

Hi Roger,

I just wanted to tell you how satisfied I am with the Q4 system I purchased from you not long ago. I am also grateful for the expedient and personalized sales experience. I had attempted on two previous occasions to enter the world of HVLP finishing by purchasing the Turbinaire 1235 and 1245, only to sell both of them after only using them separately for a short time. (Turbinaire 1235/around 2/2008 and Turbinaire 1245/around 4/2011. They were a nightmare from the beginning to the end. Let's not talk about the quality in comparison to the Fuji Q4. From the cost of the most simple replacement parts, to the quality of their spray, they are in the dark ages when compared to the Fuji. One last thing regarding the spray guns; they cost twice what the G-XPC and XPC cost ($599.95 last time I looked and they have only one to choose from. Literally, I've seen spray guns at Home Depot and Lowes for $49.95 with cosmetics not much different then the Turbinaire.

OK, I've beat them up enough. Thanks you for your web site and the thorough insite you provide. Thank you for selling Fuji .
Looking forward to my next order,

Steven

Fuji Q4 compared with old 2-stage system

Hi, my name is Mark. I just received my new Q4 system the other day and I wanted to let you know how much I am enjoying this sprayer. I had been using an old Lemmer 2 stage system with a bleeder gun, and I must say the difference is night and day. Amazing!

Lots of brief appreciation

Hi Roger
My Fuji parts arrived this morning.
I want to thank you for taking my call on a Sunday and getting these
parts out so quickly. You really saved my butt.
We'll do this again, during regular business hours
Thanks alot
Roger

Hi, my name is Mark. I just received my new Q4 system the other day and I wanted to let you know how much I am enjoying this sprayer. I had been using an old Lemmer 2 stage system with a bleeder gun, and I must say the difference is night and day. Amazing!

Items arrived.  Thank you for your prompt and great customer service.  A pleasure doing business with you.
N.S.

Hi Roger, 

Just wanted to let you know how pleased I am with the system.  Received it in two business days and sprayed a latex job with it — absolutely wonderful.  I had been using an old Wagner Finecoat for years —what a leap forward!!!! 

Thanks for your prompt service!

Dan

Many thanks, Roger.  Terrific Customer Service on such a small order!!!!
Regards,
Al

Roger, Roger, Roger!!!
I can not believe how nice you are!!!
Thank you, Thank you, Thank you!
Paul

Hi Roger:
The Fuji works great and have used it three times now with very good results.......

Thanks Brian.

Roger,
Just rec'd the Fuji Q4 from UPS. Immediately unpacked it and started practicing with water. Albeit a novice, this is an incredible unit and tons of fun. Thanks for your help and advice. Jim

Roger
I ordered from you a Fuji Q4 "better deal #2" system  that you shipped to a friend of mine in California who then brought it down to New Zealand for me. It arrived all in great shape and with all the accessories I ordered. Thank you for the tremendous service you  provided me in purchasing this unit....

regards
Rob

Hey Roger I received my q4 last week and have used it three times already I really think its great! I have sprayed latex,primer and deck stain,all with no problem. Im amazed how fine a finish you can achieve with the q4! Just want to thank you , you said they are quality machines and now I believe you. thanks...john

Good Morning Roger.

Thank you for the invoice. I put the Mini-mite to work this weekend and WOW � I am impressed. I averaged 230 sq ft an hour and it laid down a beautiful coat to my cedar fence. Thanks again�great machine.

John

Praise for the Fuji Q4 Pro system with gravity cup -- "OUTSTANDING!"

I just wanted to let you know that the Q4 Pro system w/gravity cup that I purchased from you approximately a month ago is OUTSTANDING!  I would have contacted you sooner, but I am presently without internet access, so I waited until I could get to a computer to tell you how pleased I am with the results.  So far I have used it to spray out a large set of kitchen cabinets, some windows, door jambs, baseboards, crown moulding, etc with Sherwin-Williams Pro-Classic waterborne enamel.  I have also sprayed SWm's bonding primer, as well as BullsEye primer with excellent results. 

I am a residential painter with over 30 years experience, and I demand excellence from myself and my assistants/employees, as we cater mainly to the high end/upscale residential market.  In the past I have used Graco three and four stage units, as well as Capspray systems and compressor driven HVLP's.  In my opinion, the Fuji Q4 Pro performs equally or better than those competitor's systems costing hundreds of dollars more. 

Roger, I will definitely recommend to my peers that they purchase one of your Fuji systems when they are in the market for a new HVLP sprayer.  Also, I was very impressed when you told me I could purchase my Q4 at the old price ($739.00) when I mentioned to you that the price increased on the very day I planned to order my sprayer.  Thank You!  I will certainly be doing more business with you in the future.  Tom

Comparing Q4 Gold HVLP with compresor-driven HVLP guns

Hi Roger,

I purchased a Q4 Gold system from you a few months ago after speaking with you. I’ve used
compressor driven HVLP guns in the past with decent results after much trial and error. I suppose, with
much more practice with that type of system I would become more comfortable using it. The problem
is time is money and spending all that time figuring out the gun was costing me. Additionally, to drive a
compressor driven gun takes a decent sized compressor which reduces portability.

I purchased the FUJI system to finish my own cabinets with a water based lacquer. I have to say I am
very pleased with the Q4 Gold system. With about 15 minutes of trial and error I was able to produce a
quality off of the gun finish with a #4 tip set and no thinning of the material. The ease with which to
setup this gun is amazing and very straight forward. Every time I set the gun to spray it only requires
two to three quick test sprays, with adjustments after each spray, to zero the gun in. Additionally, I
can’t be more pleased with the portability of this system. As compared to a compressor driven gun it is
much easier to spray on site. A compressor driven gun would require a fairly expensive gas driven
compressor mounted in the bed of a truck to operate on site.

More recently, I’m doing a siding job with Red Balau material and prefinishing the siding before
installation. The finishing material I used is oil based stain and the manufacturer recommended using a
garden sprayer to apply if not brushing and wiping. I spoke with customer support and they reassured
me a garden sprayer would be the best way to spray on the stain. They said that a HVLP would not
work because it would not spray the solids and foul up. So I tried to spray with a garden sprayer and it
failed miserably. With approximately 3,000 square feet of siding I didn’t want to brush on the stain and
wipe it off. We would have been doing that for at least three weeks. We did a few boards this way and it
was very time consuming. So I decided to give the FUJI spray system a try. I set it up with a #5 needle
set and within 10 minutes we were spraying the stain on as quickly as we could set up the boards in our
onsite spray booth. It took us 5 days to stain all of the material, both sides, and allowed me to maintain
a profit on the job.

I just purchased a #3 needle set and am looking forward to the next finishing job.

Rod