Phelps Refinishing Privacy Policy

This Privacy Policy covers:

What information I collect
How your information is used
Cookies
How your information is shared and protected
How to opt out, remove, or modify information
Third-party links in this website
Questions and feedback
Terms and Conditions
Consent and Changes to This Privacy Policy

What Information I collect

When you subscribe to my occasional newsletter, you need only submit your email address. You may unsubscribe at any time by clicking on Unsubscribe in the newsletter.
When you place an order here, I collect your name, email address, phone number, billing address, and shipping address. At your option, you may also provide additional instructions, and/or let me know how you found the website.
If you enter a contest or sweepstake, I collect your name, email address, and phone number so that if you win, I can let you know.
When you phone me, email me, or text me, I may ask for your contact information if I need to reply in a later communication.
You’re welcome to contact me and to browse the website anonymously.
I or my website consultant may ask your permission to use your review, testimonial, or email to be used on the website. You may ask that the credit be anonymous, first name only, or full name. You may have your review removed at any later time at your request.

How Your Information is Used

My aim is to meet your needs for spray equipment and parts, so I may need to email or call you back with the answers to your questions.
I also want to use your information to package and ship your orders as fast as possible.
If you subscribe to my email newsletter, I send it to you only with news of special offers or other important news.
I do not send emails to remind you that you left items in your shopping cart, to suggest additional purchases, or to ask you for reviews.
My site collects “cookies” to improve your shopping experience and to help me improve my services and advertising.

Cookies

Cookies are tiny files — usually a string of numbers — that this website and its site builder, Squarespace, transfer to your computer’s hard drive through your web browser (if you allow), to enable recognition of your browser during your visit and at later visits.

This makes it possible, for example, for you to add an item to your shopping cart, browse further, and add another item to the cart with the first one still there. If you erase or turn off cookies in your browser, some website services may not work well. In that case, you can still place orders by phone.

Cookies also help me know how the website is functioning, and how to improve it for better product shopping, faster searches, and more useful educational and customer service articles. For example, I can find out which pages on this site get the most visits, and get an understanding of how the site is currently frustrating you or helping you.

Third-party cookies from Google and Meta (Facebook and Instagram) give me feedback without sharing anyone’s personal information. These providers help me reach people who are searching for the specific spray equipment and parts they want. The feedback helps me improve my marketing so that it’s clearer and more useful, rather than frustrating or annoying.

You have choices about cookies. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your choice of browser, and your browser settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies.

How Your Information is Shared and Protected

Your personal information — name, addresses, phone numbers, email address — are kept private and secure, contained behind secured networks, only accessible to a limited number of people who have special access rights and are required to keep the information confidential. All sensitive/credit information is encrypted via Secure Socket Layer (SSL) technology.

When you pay online for your order as you check out, your payment information is encrypted via Secure Socket Layer (SSL) technology and sent directly to Stripe or PayPal. I do not collect that.

If I send you a PayPal invoice, your payment information is protected by PayPal, and I do not collect that. If you place an order by phone, I collect your payment information to process the order, and then I destroy it.

I do not sell or trade your personally identifiable information. I share it when necessary to fulfill an order — for example, to enable Fuji Spray to ship a product directly to you. If you win a contest or sweepstake here, I may need to tell Fuji Spray where to ship your order. Fuji Spray and any other service provider agree to keep your information confidential and not to share it with any other party.

I have a tiny staff to help process, package, and ship orders. And I work with a website consultant. These individuals keep your information strictly confidential, used only to serve you.

For legal and ethical reasons, I may release your personal information if appropriate to comply with the law, enforce my website policies, or protect rights, property, or safety.

Non-personally identifiable information may be provided to Google or other parties to improve useful searches for my site and products.

How to Opt Out, Remove, or Modify Information

You may unsubscribe from the newsletter by clicking on Unsubscribe at the bottom of an issue. While less efficient, you may also email me to make the request.

You may email me to ask that any comment you added to the site, be removed. While less efficient, you may phone to make the request.

Usually such requests are fulfilled within 48 hours, but delays may be caused by unforeseen situations (such as illness, technical problems, or natural disasters.)

Third-Party Links

My site includes links to information at Fuji Spray, You Tube, and similar sources. Each of these sites has its own separate privacy policy independent from this website. Though I have no responsibility or liability for these sites, I welcome any feedback about these links. If a link does not work, please let me know.

Questions and Feedback

Your comments, questions, and concerns about privacy, the website, and customer service are welcome.

Terms and Conditions

Visit my separate page establishing the use, disclaimers, and limitations of liability governing the use of this website.

Consent and Changes to This Privacy Policy

By using this site, you consent to this privacy policy.

Any changes to this policy will be posted here. Policy changes will apply only to information collected after the date of the change.

Policy last updated: June 19, 2022.

By using this site, you consent to this privacy policy.